Flight Club Shipping FAQs
The Raptor Ridge Flight Club consists of four flights per year. Shipping months will be limited to March, May, September and November to lower the risk of loss to extreme weather conditions.
Q: Why not use Styrofoam and ship in any season?
A: One of the tenets of our business is to maintain sustainable practices — both financially and environmentally. Though Styrofoam could provide more protection during extreme weather, it does not satisfy the principles of sustainability on which we base our business.
Q: Why not hold shipments to weather-affected areas, and continue shipping as usual to unaffected areas?
A: While we pride ourselves on individualized customer service, it is equally important to us that our prices be kept at reasonable levels. As a small company striving to provide top-quality wines, we must keep our shipping processes efficient.
Q: Why not ship FedEx Ground all year 'round?
A: We will ship to any legal state in the U.S. by ground as frequently as possible, watching for unusually hot or cold weather patterns.
Ground shipments are no longer guaranteed or replaced. For this reason, we strongly discourage shipping during inclement seasons. If you still choose to ship during hot summer or cold winter months, overnight, 2- or 3-day delivery is highly recommended.
Q: Why must you charge my credit card before my wine ships?
A: Raptor Ridge cannot hold wines that have not been purchased. We invite local members to pick up wine club selections at the winery. Due to limited storage space, however, wines will be shipped automatically after three months at the member's expense. Raptor Ridge will not be responsible for shipping charges incurred due to misdirected or returned shipments. Customer will be billed for return and reshipping charges. An adult (21 or older) must be present to sign for and accept packages containing alcoholic beverages.